Terms and Conditions

[lrp-bg.com]

I. SUBJECT

Art. 1. These General Terms and Conditions aim to regulate the relationship between "LONG RANGE PRECISION" Ltd., Sofia, Lyulin Residential Complex, No. 433, hereinafter referred to as the PROVIDER, and customers, hereinafter referred to as USERS, of the online store www.lrp-bg.com, hereinafter referred to as the "ONLINE STORE."

II. PROVIDER INFORMATION

Art. 2. Information pursuant to the Electronic Commerce Act and the Consumer Protection Act:

Name of the Provider: "LONG RANGE PRECISION" Ltd.
Registered Office and Headquarters Address: Sofia, Lyulin Residential Complex, Block 433, Entrance B, Floor 14, Apartment 67.
Business Address: Sofia, Lyulin Residential Complex, Block 433, Entrance B, Floor 14, Apartment 67.
Contact Information: Mobile: +359882887194, Email: tihomir@lrp-bg.com, b.drangovnso@abv.bg
Registration in Public Registers: Company Identification Code (EIK) 206006802.
Supervisory Authorities: (1) Commission for Personal Data Protection
Address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.
Phone: +359 2 940 20 46
Fax: +359 2 940 36 40
Email: kzld@government.bg, kzld@cpdp.bg
Website: www.cpdp.bg
(2) Consumer Protection Commission
Address: Sofia 1000, 4A Slaveykov Square, Floors 3, 4, and 6
Phone: +359 2 980 25 24
Fax: +359 2 988 42 18
Hotline: 0700 111 22
Website: www.kzp.bg

III. CHARACTERISTICS OF THE ONLINE STORE

Art. 3. The online store is accessible at www.lrp-bg.com, where users have the opportunity to enter into purchase and sale agreements and arrange the delivery of goods offered by the ONLINE STORE, including the following options:

To register and create an account to view the ONLINE STORE and use additional information services;
To make electronic statements regarding the conclusion or execution of contracts with the ONLINE STORE through the online store’s interface;
To conclude purchase and sale agreements and arrange the delivery of goods offered by the ONLINE STORE;
To make any payments related to contracts concluded with the ONLINE STORE, in accordance with the payment methods supported by the ONLINE STORE;
To receive information about new goods offered by the ONLINE STORE;
To view goods, their features, prices, and delivery terms;
To be informed of their rights arising from the law, primarily through the interface of the ONLINE STORE website;
To exercise the right to withdraw from contracts concluded at a distance for goods offered by the Provider, for which the right to withdraw is applicable.

Art. 4. The Provider delivers the goods and guarantees the rights of Users provided by law, within the scope of good faith, commonly accepted practices, consumer or commercial law criteria, and conditions.

Art. 5. (1) Users enter into a purchase and sale contract for goods offered by the ONLINE STORE through the Provider's interface, accessible on its website or via other remote communication means. (2) By virtue of the contract concluded with the Users, the Provider is obliged to deliver and transfer ownership of the goods specified by the User through the interface. (3) Users pay the Provider a fee for the delivered goods in accordance with the terms specified on the ONLINE STORE and these general terms and conditions. The fee is equal to the price announced by the Provider on the ONLINE STORE website. (4) The Provider delivers the goods requested by the Users within the timeframes and under the conditions specified by the Provider on the online store’s website and in accordance with these general terms and conditions. (5) The delivery cost is determined separately and explicitly from the price of the goods.

Art. 6. (1) The User and the Provider agree that all statements between them regarding the conclusion and execution of the purchase and sale contract may be made electronically and via electronic statements as defined by the Electronic Document and Electronic Signature Act and Article 11 of the Electronic Commerce Act. (2) It is presumed that electronic statements made by Users on the website are made by the individuals specified in the data provided by the User during registration if the User has entered the relevant username and password for access.

IV. USE OF THE ONLINE STORE

Art. 7. (1) To use the ONLINE STORE to enter into purchase and sale contracts for goods, the User must enter a chosen username and password for remote access in cases where the online store requires registration.
(2) The username and password for remote access are determined by the User through electronic registration on the Provider's website.
(3) By entering their details and clicking "Yes, I agree" or "Register," the User declares they are familiar with these terms and conditions, agree with their content, and commit to following them unconditionally.
(4) The Provider confirms the User's registration by sending a message to the email address specified by the User, which also contains information for activating the registration. The User confirms the registration and the conclusion of the contract through a link in the confirmation email sent by the Provider. After confirmation, a User account is created, establishing a contractual relationship between the User and the Provider.
(5) When registering, the User is obliged to provide accurate and up-to-date information. The User must promptly update their registration details in case of any changes.
(6) To use the full functionality of the Provider's online store, the User is required to register on the online store's website. The Provider is not liable if the User cannot access the full functionality of the online store due to a lack of registration, including the exercise of contractual rights, the ability to claim a lower price, and other similar functions.
(7) These terms and conditions may also be accepted by Users without registration in the ONLINE STORE through an explicit declaration of intent, including through the ONLINE STORE website.

Art. 8. (1) The email address provided during the User's initial registration, as well as any subsequent email address used for exchanges between the User and the Provider, is deemed the "Primary Contact Email" under these terms and conditions. The User has the right to change their Primary Contact Email.
(2) Upon receiving a request to change the Primary Contact Email, the Provider sends a confirmation request for the change. This confirmation request is sent by the Provider to the new Primary Contact Email specified by the User.
(3) The change of the Primary Contact Email is made after confirmation from the User, expressed through a link contained in the confirmation request sent by the Provider to the new Primary Contact Email specified by the User.
(4) The Provider informs the User of the completed change by sending an email to the previously designated Primary Contact Email before it is changed per paragraph 2.
(5) The Provider is not responsible to the User for any unauthorized change of the Primary Contact Email.
(6) The Provider may require the User to use the Primary Contact Email in specific cases.

V. TECHNICAL STEPS FOR ENTERING INTO A SALE CONTRACT

Article 9. (1) Users primarily use the interface of the Provider's website to enter into contracts for the sale of goods offered by the Provider in the ELECTRONIC STORE. (2) The contract is concluded in Bulgarian.
(3) The contract between the Provider and the User consists of these general terms and conditions, available on the ELECTRONIC STORE website.
(4) The party to the contract with the Provider is the User, according to the data provided during registration and contained in the User's personal profile. For the avoidance of doubt, these are the details used to create an account with the Provider.
(5) The Provider includes technical means in the interface of its website to establish and correct errors when entering information before the declaration for concluding the contract is made.
(6) This contract is considered concluded from the moment of the User's registration with the Provider or the acceptance of the general terms in another express manner, including through a statement on the Provider's website. The sales contract for goods is considered concluded from the moment the User requests it through the Provider's interface.
(7) For the conclusion of this contract and for the conclusion of the sales contract for goods, the Provider explicitly notifies the User in an appropriate manner through electronic means. (8) The statement for concluding the contract and the confirmation of its receipt are considered received when their addressees have the opportunity to access them.
(9) The Provider delivers the goods to the address specified by the Users and is not responsible in case the data provided by the Users is incorrect or misleading.

Article 10. (1) Users enter into the sales contract with the Provider according to the following procedure:

Registering in the ELECTRONIC STORE and providing the necessary data if the User does not have registration in the ELECTRONIC STORE up to that point or by requesting goods without registering;
Logging into the ordering system of the ELECTRONIC STORE by identifying with a username and password or another method of identification;
Selecting one or more of the goods offered in the ELECTRONIC STORE and adding them to a purchase list;
Providing data for delivery;
Choosing a method and timing for payment of the price.
Confirmation of the order;
(2) Users can enter into the sales contract with the Provider without registration by using the relevant functionality in the interface of the electronic store.

VI. SPECIAL OBLIGATIONS OF THE PROVIDER. CONSUMER PROTECTION

Article 11. The rules of this section VI of these general terms apply to Users for whom it can be concluded, based on the data provided for entering into the sales contract or during registration in the ELECTRONIC STORE, that they are consumers within the meaning of the Consumer Protection Act, the Electronic Commerce Act, and/or Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011.

Article 12. (1) The main characteristics of the goods offered by the Provider are defined in the profile of each good on the ELECTRONIC STORE website.
(2) The price of the goods, including all taxes, is determined by the Provider in the profile of each good on the ELECTRONIC STORE website.
(3) The cost of postal and transportation expenses not included in the price of the goods is determined by the Provider and is provided as information to the Users at one of the following moments before concluding the contract:

In the profile of each good on the Provider's ELECTRONIC STORE website;
When selecting the goods for entering into the sales contract;
(4) The method of payment, delivery, and execution of the contract is determined in these general terms, as well as the information provided to the User on the Provider's website.
(5) The information provided to Users under this article is current at the moment of its visualization on the Provider's website before concluding the sales contract.
(6) The Provider must specify the delivery conditions for individual goods on its website.
(7) Before concluding the contract, the Provider indicates the total cost of the order for all goods contained therein.
(8) Users agree that all information required by the Consumer Protection Act may be provided through the interface of the ELECTRONIC STORE platform or via email.

Article 13. (1) The Consumer agrees that the Provider has the right to accept advance payment for the sales contracts concluded with the consumer for goods and their delivery. (2) The consumer independently chooses whether to pay the Provider for the cost of delivering the goods before or at the time of their delivery.

Article 14. (1) The Consumer has the right, without owing compensation or penalty and without stating a reason, to withdraw from the concluded contract within 14 days from the date of receipt of the goods using the standard withdrawal form available on the Provider's website. Information on exercising the right of withdrawal is available on the Provider's website. Consumers may also use another unambiguous statement that can be recorded on a durable medium.
(2) The right of withdrawal under paragraph 1 does not apply in the following cases:

for the delivery of goods made to the consumer's specifications or according to his individual requirements;
for the delivery of goods that, due to their nature, can deteriorate in quality or have a short shelf life;
for the delivery of sealed goods that are unsealed after delivery and cannot be returned for hygiene or health protection reasons;
for the delivery of goods that, after delivery, due to their nature, have been mixed with other goods from which they cannot be separated;
for the delivery of sealed sound recordings or video recordings or sealed computer software that are unsealed after delivery;
for the delivery of newspapers, periodicals, or magazines, except for subscription contracts for the delivery of such publications;
(3) When the Provider has not fulfilled its obligations to provide information as stipulated in the Consumer Protection Act, the Consumer has the right to withdraw from the concluded contract within one year and 14 days from the date of receipt of the goods. When the information is provided to the consumer within the withdrawal period, it starts from the date of its provision. The Consumer has the right to send the statement of withdrawal under this article directly to the Provider using the standard withdrawal form available on the Provider's website.
(4) When the Consumer has exercised the right of withdrawal from the distance contract or from the contract outside of a commercial establishment, the Provider shall refund all amounts received from the Consumer, including delivery costs, without undue delay and no later than 14 days from the date on which it was notified of the Consumer's decision to withdraw from the contract. The Provider refunds the amounts received using the same payment method used by the consumer in the original transaction, unless the consumer has expressly agreed to use another payment method, provided that this does not incur costs for the Consumer.
(5) When exercising the right of withdrawal, the costs of returning the delivered goods are borne by the consumer, and the costs for returning the goods will be deducted from the amount paid by the Consumer under the contract. The Provider is not obliged to refund additional delivery costs of the goods when the Consumer has expressly chosen a delivery method different from the cheapest standard delivery offered by the Provider.
(6) The Consumer is obliged to keep the goods received from the Provider and to ensure the preservation of their quality and safety during the period specified in paragraph 1.
(7) The Consumer may exercise the right of withdrawal from the contract with the Provider by sending a written statement to the Provider using the standard withdrawal form available on the ELECTRONIC STORE website.
(8) When the Provider has not offered to collect the goods himself, he may withhold payment of the sums owed to the consumer until he receives the goods or until the Consumer presents proof that he has sent the goods back, depending on which of the two events occurs first.

Article 15. (1) The delivery time of the goods and the starting moment from which it runs is determined for each good separately when concluding the contract with the consumer through the Provider's website unless the goods are ordered in a single delivery.
(2) If the consumer and the Provider have not specified a delivery time, the delivery time of the goods is 30 working days from the date following the sending of the consumer's order to the Provider through the electronic store website.
(3) If the Provider cannot fulfill the contract because he does not have the ordered goods, he is obliged to inform the Consumer and refund the sums paid by him.

Article 16. (1) The Provider delivers the goods to the consumer after verifying the fulfillment of the requirements for providing information to the consumer in accordance with the Consumer Protection Act.
(2) The Consumer and the Provider verify the circumstances under paragraph 1 in writing at the time of delivery by handwritten signature unless otherwise agreed.
(3) The Consumer and the Provider agree that the requirements under paragraph 1 will be considered fulfilled if the verification is carried out by a person who, based on the circumstances, can be concluded to provide the information to the consumer—the party to the contract.

VII. OTHER TERMS

Article 17. The Provider delivers and hands over the goods to the User within the period specified at the conclusion of the contract.

Article 18. The User must inspect the goods at the time of delivery and handover by the Provider and immediately notify the Provider if they do not meet the requirements.

VIII. PROTECTION OF PERSONAL DATA

Art. 19. (1) The Provider takes measures to protect the personal data of the User in accordance with the Personal Data Protection Act.
(2) For security reasons concerning the personal data of Users, the Provider will send the data only to the email address specified by the Users at the time of registration.
(3) The Provider accepts and publishes a Personal Data Protection Policy on its website.
(4) Users agree that the Provider has the right to process their personal data necessary for fulfilling orders in the online store and for executing the contract.

Art. 20. (1) At any time, the Provider has the right to require the User to identify themselves and verify the accuracy of any information and personal data declared during registration.
(2) If, for any reason, the User has forgotten or lost their username and password, the Provider has the right to apply the declared Procedure for lost or forgotten usernames and passwords.

IX. AMENDMENT AND ACCESS TO THE GENERAL TERMS

Art. 21. (1) These general terms may be amended by the Provider, who will notify all registered Users in an appropriate manner.
(2) The Provider and the User agree that any additions and amendments to these general terms will take effect for the User after explicit notification by the Provider, and if the User does not declare within the provided 30-day period that they reject them.
(3) The User agrees that all statements by the Provider regarding amendments to these general terms will be sent to the email address provided by the User during registration. The User agrees that emails sent in accordance with this article do not need to be signed with an electronic signature to be effective against them.

Art. 22. The Provider publishes these general terms on the address of its website along with all additions and amendments to them.

X. TERMINATION

Art. 23. These general terms and the User's contract with the Provider shall terminate in the following cases:

upon termination and declaration of liquidation or declaration of bankruptcy of one of the parties to the contract;
by mutual agreement of the parties in writing;
unilaterally, with notice from either party in case of non-performance of obligations by the other party;
in the event of objective impossibility for either party to perform their obligations;
in the event of seizure or sealing of equipment by state authorities;
in case of cancellation of the User's registration on the ELECTRONIC STORE website. In this case, concluded but unfulfilled sales contracts remain valid and subject to fulfillment;
in case of exercising the right of withdrawal under Art. 55, para. 1 of the Consumer Protection Act. In this case, only the contract for the delivery of the respective ordered goods is terminated, if the right of withdrawal from the contract is applicable to the respective category of goods.

XI. OTHER TERMS

Art. 24. The possible invalidity of any provisions of these general terms will not lead to the invalidity of the entire contract.

Art. 25. For matters not regulated in this contract, related to the execution and interpretation of this contract, the laws of the Republic of Bulgaria shall apply.

Art. 26. All disputes between the parties to this contract will be resolved by the competent court or the Commission for Consumer Protection.

In the event of any discrepancies between the English version and the Bulgarian version of the Terms and Conditions, the Bulgarian text shall prevail and be given greater weight. Users are encouraged to refer to the Bulgarian version for authoritative interpretation and understanding of the terms.